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Developing an Agile Business Model in Today’s Ecosystem

In Technology by Daniel NewmanLeave a Comment

Change is just about the only thing we can count on in digital transformation. Disruption is coming at businesses from every direction in today’s ecosystem, and those companies who aren’t prepared to duck and weave to survive it won’t survive. Studies show that more than 40 percent of S&P 500 companies have gone by the wayside since 2000; another 50 …

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4 Digital Transformation Trends Driving Industry 4.0

In Technology by Daniel NewmanLeave a Comment

When you hear the word ‘industry’ you may think of factories or tall smokestacks. And even though technology grows in leaps and bounds daily, this is still our mindset. For manufacturers that want to remain in the game, they must embrace the digital transformation and everything it has to offer. They need to pay attention to the digital transformation trends …

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Why Business Agility Matters in the Digital Transformation

In Technology by Daniel NewmanLeave a Comment

I’ve said it before, and I’ll say it again: the digital transformation is all about agility. Business agility, leadership agility, employee agility—in a world where technology is changing at breakneck speed, we need to be agile enough to change along with it. Those that aren’t will undoubtedly fall by the wayside. I was lucky enough to participate in #AgileChat with …

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Preparing for the Future by Embracing Radical Innovation

In Technology by Daniel NewmanLeave a Comment

What does it take as a business to stay relevant? Does it take sticking to the corporate process and never budging? Or, does it take disrupting your market with something completely and totally new as often as you can handle? What if staying relevant meant that neither one of these extremes must be the answer? Instead, it is time businesses …

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Preparing for the Digital Transformation: Future-Proofing Your HR Strategy

In Technology by Eric VidalLeave a Comment

Change is inevitable in business. We are currently undergoing a major transformation right now that is impacting how we recruit, hire, onboard and engage our employees. That shift is a digital one. My colleague, Daniel Newman, literally wrote the book about how to future-proof your business in this digital age, but what about HR in particular? We’ve recently covered the …

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Want Better Customer Experience? Combine CRM And Customer Feedback

In Technology by Daniel NewmanLeave a Comment

If you are not focused on receiving and using customer feedback, you are missing out on an amazing growth tool. Gathering feedback throughout the entire customer journey is of great importance to the buyer life cycle, marketing campaigns and the entire customer experience. Integrating your CRM and customer feedback could be the secret to your success. According to a recent …

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Analyzing the Increase in Digital Trust Initiatives

In Technology by Daniel NewmanLeave a Comment

The power to purchase products lies in the consumer’s hands and now, thanks to our connected world, they have more information than ever before. A company’s moral code, how they handle customer relationships, and how the execute communication are all high priorities in the buying decision. More and more businesses are moving towards a transparent supply chain and interactions with …

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5 Reasons Employee User Experience Matters

In Technology by Daniel NewmanLeave a Comment

Technology is everywhere in our daily lives. In business, we rotate from email to cloud platforms to collaboration apps to video conferencing software on a daily basis. New software and apps are developed and introduced constantly for employee use with the promise to make our lives easier. But do they really? Successful businesses around the country are starting to realize …

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3 Ways Blockchain Can Help Combat Fraud

In Technology by Daniel NewmanLeave a Comment

Blockchain was originally developed to prevent fraud in digital currency exchanges. But fast forward to 2018, and many industries are finding that blockchain serves endless protective and even disruptive use cases for their businesses—ones that could change processes and wipe out both fraud and “the middle man” altogether. Let’s take a look at three ways Blockchain can help combat fraud. …

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4 Technologies Driving the Future of Customer Experience

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Customer experience. I am sure you’ve discussed improving your CX at least once this year—and if you haven’t you probably should. The truth is, 2018 is the year of the customer experience and customer satisfaction. Why? According to Salesforce, 75 percent of consumers expect a consistent experience wherever they engage and 87 percent of consumers think brands need to do …