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Customer Journey Map: Why The CIO And CMO Must Collaborate

In CIO/IT, CMO/Marketing by Daniel NewmanAugust 15, 2019Leave a Comment

If a CIO is going to lead digital transformation, then they need to have an understanding of the customer journey map. Here’s what they need to know.

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Engage More Customers with Account Based Marketing and Journey Mapping

In Marketing and Social Business by Laura PattersonApril 30, 2019Leave a Comment

Explore the interplay between account-based marketing and customer journey mapping and how to use them together to increase customer engagement.

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Analyzing Your Customer Journey

In Technology by Daniel NewmanMarch 21, 2018Leave a Comment

If you don’t understand your customer journey, then you can’t effectively target your customer. Here’s why businesses need to analyze their customer journeys.

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