In this episode of Future of Work Talk and the Futurum Tech Webcast, host Shelly Kramer is joined by Shameem Smillie, the Director of Global Contact Center Solutions at Mitel for a conversation around connection, personalized customer experiences, and what ‘meaningful connections’ mean in a digital world, what the future of work looks like in post-pandemic times — and some practical ways businesses can think about strengthening their communication skills.
Businesses Need Extreme Recruiting to Win Over the Brightest Millennial Tech Talent
Millennials and Generation Z are flocking to Silicon Valley for jobs. No surprise, then, that many companies outside the Valley are looking for innovative ways to attract and retain star coders in a technology-driven market. One of these is a successful new practice called extreme recruiting. A study from Burning Glass found programming jobs are growing 12 percent faster than …
Blockchain’s Impact on HR and the Future of Work
Blockchain. Is it today’s annoying buzzword or a technology that’s going to change everything about the way we live, work, and do business? While we’re certainly not “there” yet, my vote is on the latter. So what is blockchain? It’s a digitally encrypted ledger that stores information publicly in groups called “blocks.” It’s completely decentralized database only gives access to …
Unique Ways Businesses Recruit Top Talent
Top talent can be hard to come by these days, and the pool is only becoming more and more competitive. This makes it difficult not only for applicants eagerly seeking a job, but it can also make the hiring process more strenuous for companies. Every team wants the best of the best, and there are a number of unique methods …
4 Things That Keep Me Amped About the Future of Automating Work
The future of artificial intelligence cannot be successful without the development of automation. These two processes work together, promising to increase productivity and efficiency in the workplace. At the same time, many worry about the loss of jobs — and potential economic downfall — if robots and other automated technologies take over the digital marketplace. From where I stand, the …
Survival Mode: Three Keys to Avoiding an Automation Bust
When it comes to our economy, boom-bust cycles are normal. However, with technology and automation set to grow exponentially in such a short amount of time, we are on a collision course to experience the extreme. There very well could be an automation bust that changes the way we do business forever. So, why the bust? Large investments to get …
