Investments in digital transformation are expected to hit $2 trillion by 2019—up to 40 percent of IT spending. That’s good, right? After all, every company needs to enhance its tech adoption to move forward in today’s marketplace. Not so fast. Despite the free-wheeling investment in technology today, studies show that nearly 80 percent of CIOs rate their current digital strategy …
4 Ways Managed Cloud Services Drives Digital Transformation
Are you making the most of your managed cloud services? In today’s digital landscape, you’d better be. As important as technologies like blockchain, artificial intelligence (AI), or augmented reality (AR) might be, they all have one thing in common: they rely on cloud technology to fuel them. In that sense, you could say managed cloud services drives digital transformation by …
4 Digital Transformation Trends You Need to Know
I’m not exaggerating when I say digital transformation has moved from nice-to-have to business imperative. But let’s face it: there are so many technologies coming at us today that’s it’s often difficult to know which to adopt and which to bypass. Being successful in today’s marketplace means utilizing the digital transformation trends that can do the most good for your …
Why Business Agility Matters in the Digital Transformation
I’ve said it before, and I’ll say it again: the digital transformation is all about agility. Business agility, leadership agility, employee agility—in a world where technology is changing at breakneck speed, we need to be agile enough to change along with it. Those that aren’t will undoubtedly fall by the wayside. I was lucky enough to participate in #AgileChat with …
AI Strategy Foundation: Breaking it Down to the Basics
One question I used to hear a lot as a kid was this: “If your friend jumped off a bridge, would you do it, too?” Yes, there were lots of bad trends in the 80s, and I may have fallen prey to more than a few of them. But that idea of blindly following a trend doesn’t just apply to …
4 Technologies Driving the Future of Customer Experience
Customer experience. I am sure you’ve discussed improving your CX at least once this year—and if you haven’t you probably should. The truth is, 2018 is the year of the customer experience and customer satisfaction. Why? According to Salesforce, 75 percent of consumers expect a consistent experience wherever they engage and 87 percent of consumers think brands need to do …
