It is a widely accepted fact that companies who are resistant to change cannot compete with those who accept rapid change. Think about where your company was a year ago. What about six months ago? Last month? Have you changed? Have you innovated? If you haven’t you’re going to fall behind the competition, because I firmly believe change and innovation …
3 Keys to Driving Customer Experience into Your Digital Transformation
In the past month, we discussed the pillars of the digital transformation—shifting our focus from technology to the behaviors that drive the digital transformation. I believe that the complete transformation is only possible if the right kind of organization is built, an organization that believes in the possible. To build these organizations, every organization needs to fully understand the meaning …
Understanding the Six Pillars of Digital Transformation Beyond Tech
It is no secret that we are no longer pining for the digital transformation to become a part of our lives. It’s right here, waiting for us to jump in. The digital transformation is all about technology, right? While in essence the answer is yes, it’s not the only focus. In fact, I would argue that in order for the …
